• Saudi Nationality
• Obtain a diploma or bachelor's degree
• Knowledgable in computer use and proficient MS Office program applications
• Good communication skills in both Arabic and English
• Broad experience and exposure of customer service procedures   

JOB DESCRIPTION

Receiving and handling all communications - internal and external

DUTIES AND RESPONSIBILITIES

• Adjust the process of incoming and outgoing telephone calls to and from the company
• Behave with those who call by phone, whether from inside or outside, with all politeness and policy, and take this into account in all cases and times
• Maintaining the secrets of official and personal calls to employees
• Perform any other work assigned to him by the direct manager
• Receiving incoming calls, responding to the caller kindly, introducing the company and the desired service, and answering them
• Request to wait from the caller on the line until he calls the concerned employee and then transfers the call between them